| Features |
Description |
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Reporting |
- Specialized collection reports
that makes it easy for managers to access key
decision making information.
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Resource Management |
- Provides the capabilities to rank, rate and measure
collection activity based on critical criteria, such as
total calls, valid contacts, and promises made.
- Customize your collections screens to provide access to
the information your collectors need most, improving call
efficiency.
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Account Management |
- Get the right account, to the
right collector, at the right time, using queues to
manage risk and control workloads.
- Queues can be built by collection
management, using nearly every field in the
database, dramatically reducing your dependency on
in-house IT staff, and providing unprecedented
control.
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Integrated Services Through Connectors |
- Integrated services promote a
single system strategy, reducing the need for
collectors to leave their workstation to complete
critical tasks.
- Services include: bankruptcy
notification, skip tracing, payments-by-phone,
credit reports, and more.
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Bankruptcy |
- Automated monitoring and
notification of accounts gone bankrupt.
- Chapter 13 workout accounting
- Tracks creditor meetings, tasks,
etc...
- Proof of claim processing and
reaffirmation.
- Over 75 specialized fields for
tracking file, trustee, court, creditor, attorney's,
prior bankruptcy, assets, liabilities, etc.
- Check list processing
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Repossession |
- Integration with remarketing
programs.
- Over 50 specialized fields to
track dealer, disposition, auction, insurance,
etc...
- Ability to automatically place
and recall with repossession agent. Track
repossession agents performance.
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Fraud |
- Over 75 specialized fields for
tracking fraud, such as, bond claim, insurance
claim, law enforcement, investigation, etc...
- Tie to legal case for
prosecution.
- Restitution processing.
- Tie multiple accounts.
- Manage suspects.
- Specialized Reporting.
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Legal |
- Over 50 specialized fields to
track.
- Deposition and document
processing.
- Tie multiple accounts, borrowers,
co-borrowers.
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Queues |
- A robust and flexible queuing
engine for which criteria is user defined
- Queues can be refreshed in
real-time while collectors are working.
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