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SOLUTION.RECOVERY is
Akcelerant’s
solution for
charging-off,
collecting, and
outsourcing accounts
in the Akcelerant
Framework.
SOLUTION.RECOVERY is
powered by the
Framework and shares
in its unified user
and management
experience along
with its base
functionality. |
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Key
Features |
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Workflow |
Recovery
step-types
are
fully
integrated
into
the
Framework’s
workflow
engine
allowing
for
recommendation,
approval,
and
charge-off
of
an
account.
Workflow
step-types
can
be
processed
manually
on
an
individual
basis
or
automated
through
criteria
or
pick-n-
choose
batch
screens. |
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Assignment |
Assign accounts to internal work queues, third-party collection agencies, or lawyers.
Assignment can be processed manually on an individual basis or automated through criteria or pick-n-choose batch screens.
Create custom export files listing any field from the database to send to third-parties. |
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Working
Accounts |
SOLUTION.RECOVERY includes a number of screens that make working accounts easy. A Summary screen gives a quick overview of an account including balance and recent payment information. A Queue History screen shows the internal and third-party queues the account has been assigned to since it was charged-off. A Settlement screen calculates amortization and tracks payments. Other screens track expenses, attach documents, and track lawsuit information. |
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Reporting
&
Analysis |
Charge-off
accounts
are
automatically
separated
into
work
queues.
The
Board
Report
generates
a
listing
of
all
accounts
management
has
approved
for
charge-off
which
can
be
used
during
Board
Meetings.
Charge-off
Recovery
reports
give
payment
information
by
account
type
and
assignment. |
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Third-Party
Collection
Agency
Information |
Charge-off
accounts
are
automatically
separated
into
work
queues.
The
Board
Report
generates
a
listing
of
all
accounts
management
has
approved
for
charge-off,
which
can
be
used
during
Board
Meetings.
Charge-off
Recovery
reports
give
payment
information
by
account
type
and
assignment. |
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